Delivery & Installation


When you purchase directly from Café Appliances, our authorized agents will deliver and install your appliances quickly and safely. Buying from CafeAppliances.com is currently available in select areas.

Cafe Stainless Customizable Professional Appliances

Ensuring Safe Delivery During Covid-19 (Coronavirus)

We know our appliances are necessary for everyday cleaning, cooking and food storage—especially during this health crisis. To ensure you receive the appliances you need delivered when you need them, we’ve implemented new safety procedures into our delivery and installation process designed to keep our delivery team and you healthy and safe.

  • We call ahead to ensure your home is safe for installers to enter. If anyone is sick or at risk, you can reschedule delivery or accept curbside delivery to your garage, carport or porch.
  • Appliances are cleaned and sanitized prior to delivery and our installers carry and use disinfectant, cleaning cloths, gloves, sanitizer and masks per CDC guidelines when visiting your home.
  • Our installers’ tools are disinfected between each delivery so each home we deliver to remains safe.
  • Installers keep a safe 6-ft distance from anyone in your home while delivering and installing your appliance and work swiftly to minimize time spent there.

Ensuring Safe Delivery During Covid-19 (Coronavirus)

We know our appliances are necessary for everyday cleaning, cooking and food storage—especially during this health crisis. To ensure you receive the appliances you need delivered when you need them, we’ve implemented new safety procedures into our delivery and installation process designed to keep our delivery team and you healthy and safe.

  • We call ahead to ensure your home is safe for installers to enter. If anyone is sick or at risk, you can reschedule delivery or accept curbside delivery to your garage, carport or porch.
  • Appliances are cleaned and sanitized prior to delivery and our installers carry and use disinfectant, cleaning cloths, gloves, sanitizer and masks per CDC guidelines when visiting your home.
  • Our installers’ tools are disinfected between each delivery so each home we deliver to remains safe.
  • Installers keep a safe 6-ft distance from anyone in your home while delivering and installing your appliance and work swiftly to minimize time spent there.

What's Included

Delivery

Our trained, authorized delivery agents will deliver, uncrate, and inspect all appliances in your order. In addition, they will also remove all the packing materials from your home.

Installation

Your appliances will be set in place, leveled, and connected to an existing proper power source. The delivery agents will test to make sure they're ready for use.

Haul Away

Replacing an existing appliance? No problem. We'll move them to a different location in your home or haul-away for recycling at no additional cost to you.

NOTE: Delivery agents are not authorized to perform carpentry, plumbing or electrical work. Appliance hook up services and cost may vary by state or local area.

For more detail, read our FAQ on everything our installation includes.


Preparing for your delivery

Verify you have the proper electrical outlets, gas shut off valves, water supply and shut off valves, or venting sources needed for installation. View appliance requirements

Clear pathways and measure intended installation area to confirm appliance will fit.

Empty existing appliances if you're having them relocated or hauled away.

Coordinate any special access needed for delivery agents ahead of time - gate access, parking passes, etc.

Secure all pets behind closed doors prior to the delivery agent’s arrival.

Make sure someone 18 or older will be present at the appointment time.

Verify you have the proper electrical outlets, gas shut off valves, water supply and shut off valves, or venting sources needed for installation. View appliance requirements

Clear pathways and measure intended installation area to confirm appliance will fit.

Empty existing appliances if you're having them relocated or hauled away.

Coordinate any special access needed for delivery agents ahead of time - gate access, parking passes, etc.

Secure all pets behind closed doors prior to the delivery agent’s arrival.

Make sure someone 18 or older will be present at the appointment time.

Manage Your Delivery

View order details, reschedule your delivery date, track day of delivery, and more.

Installation Requirements by Appliance

Requirements vary by product type. Choose an appliance below for specific installation details.

  • Refrigerator

    Requirements:

    • 110/120V grounded 3 prong electrical outlet must be within reach of the power cord.

    • Your existing water lines will not be reused. A new waterline connection kit will be added to your order at no additional cost.

    • For icemaker or ice and water dispenser connections, a working shut off valve must be located within 6 ft. of the refrigerator location and on the same floor.

    • Proper air clearance is required per brand specifications. To determine the clearance you'll need, review the product specs & details or owner's manual on the product page.

    • If a shut off valve, accessible drain, or proper space is not available, your installation may not be completed.

    • If the installation instructions for the refrigerator requires an anti-tip bracket, the delivery agents are required to install it.

  • Electric Range

    Requirements:

    • Your existing connection parts will not be reused. A new electric cord will be added to your order at no additional cost.

    • 240 Volt electrical service is required to power units. Delivery agents cannot direct wire electric ranges. The outlet must be available at time of delivery and within 4ft of the appliance. Approved outlets shown below:

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    • If the installation instructions for the range requires an anti-tip bracket, the delivery agents are required to install it.

  • Gas Range (30″)

    Requirements:

    • Your existing connection parts will not be reused. A new gas flex connection kit will be added to your order at no additional cost.

    • A natural gas supply line (no L.P. hookups) with a functioning shut off valve must be located directly behind the appliance.

    • 110/120V grounded 3 prong electrical outlet must be within reach of the power cord.

    • If the shut off valve, accessible drain, or proper space is not available, your installation may not be completed.

    • If the installation instructions for the range requires an anti-tip bracket, the delivery agents are required to install it.

    • Some state and local codes prohibit installation hookup. When purchasing on our site, the installation availability in your area will be displayed.

    • Delivery agents will not convert to Liquid propane (LP).

  • Electric Wall Oven

    Requirements:

    • The installation requires that the appliance be hard-wired (direct-wired) into an approved junction box. A plug and receptacle is NOT permitted on these products.

    • A 240V outlet must be supplied and contain the following: proper voltage, frequency, connected to an individual, properly grounded branch circuit, and protected by a circuit breaker or fuse.

  • Gas Wall Oven

    Requirements:

    • Your existing connection parts will not be reused. A new gas flex connection kit will be added to your order at no additional cost.

    • 110/120V grounded 3 prong electrical outlet must be within reach of the power cord.

    • A natural gas supply line (no L.P. hookups) with a functioning shut off valve must be located directly behind the appliance.

    • Some state and local codes prohibit installation hookup. When purchasing on our site, the installation availability in your area will be displayed.

  • Over the Range Microwave

    Requirements:

    • 110/120V grounded 3 prong electrical outlet must be within reach of the power cord. Hardwiring will not be done.

    • The bottom edge of the cabinet must be at least 30” from the cooking surface.

    • Delivery agents will not drill through tile/granite/solid surfaces.

  • Dishwasher

    Requirements:

    • Your existing connection parts will not be reused. A new dishwasher connection kit will be added to your order at no additional cost.

    • A water supply line with a shut off valve must be located under the sink or behind the dishwasher. Note: the shut-off valve must be corrosion free and in good working condition.

    • An electrical outlet must be within 4ft of install location on the same side of the wall and on the same floor.

    • The cutout opening dimensions must be cut to brand specifications. To determine the cutout opening dimensions you'll need, review the product specs & details or owner's manual on the product page.

    • If the shut off, accessible drain, or proper space is not available, your installation may not be completed.

    • Some state and local codes prohibit installation hookup. When purchasing on our site, the installation availability in your area will be displayed.

Installation not available for cooktops, disposers, trash compactors, vent hoods, room air conditioners, dehumidifiers, water heaters, water softeners, water filtration, countertop microwaves, small appliances, or accessories.


Additional FAQs