Service and Repair

The Café Service network's goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates.

Call to schedule service at

1-800-432-2737

Monday – Friday: 7 a.m. – 10 p.m. ET

Saturday – Sunday: 8 a.m. – 6 p.m. ET

Countertop Appliances

Need information on a Café countertop appliance? See our returns page for more details.

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Why use the Café Service Network?

Each technician is factory trained, and service visits come with a 30-day labor warranty

You can easily schedule service online at a time that works for you

We use genuine Café service parts that come with a 5-warranty

If you decide not to repair, we'll give you a rebate towards the purchase of a new appliance

Why use the Café service network?

  • Each technician is factory trained, and service visits come with a 30-day labor warranty
  • You can easily schedule service online at a time that works for you
  • We use genuine Café service parts that come with a 5-warranty
  • If you decide not to repair, we'll give you a rebate towards the purchase of a new appliance
hand holding a cell phone