Café appliances are sold nationwide at many retail stores. To find a location near you, use our find a store tool.

Occasionally, Café appliances offers special promotions and rebates. 

You can claim or track a rebate from the rebate portal. If you need further help with a rebate, call 360 Incentives at 1-888-336-5073 or send them an email.

Each Café appliance has a rating plate that contains the model number, serial number, and specific electrical data and rating. To find that rating plate, you can look in your Owner’s Manual or find more information on model numbers here. Note: Café appliance model numbers always begin and end with a letter.

Café appliance manufacturing dates are coded into the serial number (not the model number) of each appliance. Serial numbers can be found on the ratings plate of the appliance and begin with two letters followed by six numbers. To use your serial number to determine the age of your appliance, check the chart on this manufacture date page or contact Café customer support.

Café appliance warranties begin at the date of purchase. Find out more about our warranties. Learn more about warranty coverage and extended service plans.

You can easily schedule service for your Café appliance online by visiting this service page. If you need further help, you can speak with a service representative by calling 800-692-6630.

All new Café appliances are shipped with a printed owner’s manual. If you have lost or didn’t receive an owner’s manual, you can download or print a copy from our website. Search for your appliance’s owner’s manual by model number.