A Bodewell Care Plan is an extended service contract created for CAFÉ appliance owners who want to help protect and preserve their premium appliances.

Designed to support the long-term performance of your kitchen investment, it offers added peace of mind, expert service, and ongoing care to help keep your CAFÉ appliances operating beautifully for years to come.

Repair Only Plan - Extension

While the plan offers important protection, some items and situations are not included, such as:

• Damage caused by Acts of God
• Consumable items, including batteries, light bulbs, and water filters
• Manufacturer recalls
• Appliances that were not in working condition at the time of plan purchase
• Cosmetic issues such as scratches, handles, drawers, or rust
• Cracked cooktops resulting from accidental damage

We strive to provide exceptional service through our network of trusted technicians and authorized specialists, all equipped to care for your CAFÉ appliance with expertise and attention.

If we determine that your product cannot be repaired, or that repair is not cost effective, we may:

• Replace it with a product of like kind, quality, and function, or
• Provide an amount equal to the depreciated value based on the product’s age

Either option will fulfill our obligation for the covered product.

Whether a deductible applies depends on the specific Bodewell Care Plan selected for your CAFÉ appliance.

To review your plan details:

• Log in to My Account using your service plan number
• Access your plan documents
• Confirm whether a deductible is included

If you need help finding your service plan number, check your confirmation email or contact us for assistance.

If you move and take your covered CAFÉ appliance with you, your plan remains with the product.

If you leave the appliance in the home you are selling, the Bodewell Care Plan is transferable, allowing the new owner to continue enjoying the protection and support that comes with it.

Yes. The plan is transferable, so if you sell your home or pass your CAFÉ appliance along to a new owner, the protection can transfer as well.

A Bodewell Care Plan is an extended service contract for CAFÉ Appliances consumers that helps extend the life of major appliances and keep them operating at peak performance. It’s a smart option for homeowners who want added protection, ongoing appliance support, and help caring for their CAFÉ Appliances over time.

A Bodewell Care Plan helps protect and support major appliances with extended service coverage, while a Bodewell Membership provides broader homeowner benefits, such as services, savings, and ongoing support. In short, a care plan is appliance-focused, and a membership is designed for overall home support.

• A Bodewell Care Plan may include:
  Major appliance diagnosis and repair after the manufacturer’s warranty expires
  Labor costs associated with the repair
  Parts replacement on functional parts, which are the parts that make the appliance work
  Up to $300 in food spoilage reimbursement due to a covered failure
  Up to $50 in laundry reimbursement if your washer or dryer isn’t fixed or replaced within 14 days