Get Started with Precision Cooking Tools

Note for Hestan Cue App users: On July 2, 2025, Hestan announced that they will no longer offer the Hestan Cue App. Hestan will continue to support the app for existing users until July 21, 2025; after July 21, their app will no longer function with Café appliances.

 

Start using Precision Cooking technology in a few steps.

Purchase a Precision Cooking Tool

If your Café appliance supports Precision Cooking and did not come with a compatible cooking tool, you can purchase one to get cooking:

SmartHQ logo and app screen

Download the App

SmartHQ is your key to connection. Use the app to connect, control and manage your Café Smart Appliances.

Download from the App Store | Get it on Google Play

Connect Your Appliance

Learn How to Connect

 

SmartHQ logo and app screen

Download the App

SmartHQ is your key to connection. Use the app to connect, control and manage your Café Smart Appliances.

Download from the App Store | Get it on Google Play

Connect Your Appliance

Learn How to Connect

How to Activate Your Precision Cooking Tool

    • Hestan Cue Cookware (with black end cap): Double tap the pan's handle and wait ten seconds

    • Precision Probe: Press side button once

Select Your Appliance's Display

Cooktop

Cooktop with Temp Display

Range (knob model)

Range (LCD touchscreen)

Get Started with Your Cooktop

Pairing your Precision Cooking Tools

  1. Press and hold the Precision Cooking pad for 3 seconds until the display reads “Add” and the Bluetooth symbol is blinking.
  2. Tap the ˄ to initiate pairing mode on the unit.
  3. Activate your precision cooking tool. How to activate your precision cooking tool.
  4. When Bluetooth symbol stops blinking, the cooking tool has been added. Repeat process to add up to 5 additional cooking tools.
  5. Touch Precision Cooking to exit.

 

Prepare Your Cooktop

  1. Touch the Precision Cooking pad.
  2. Select any flashing burner by tapping the On/Off button for the desired burner.
  3. The display will read “Act”, instructing you to activate your Precision Cooking Tool. How to activate your precision cooking tool.

 

Using Your Precision Cooking Tools

Once the cooking tool is activated, the display will read “APP”, indicating it is ready for temperature input. There are two control modes: app and local.

    • You may set the temperature through the SmartHQ app available through your mobile device’s app store.

    • Alternatively, use the burner ring to select a temperature, and adjust using the + and – buttons. No app or mobile device use is required for local control.
      NOTE: You cannot return to app control once local control is set.
Cooktop with four burners and control knobs.

Get Started with Your Cooktop

Pairing Your Precision Cooking Tools

  1. Press the Bluetooth Connect pad on the cooktop.
  2. Activate your Precision Cooking Tool. How to activate your precision cooking tool.
  3. When connected, the cooktop will display "done"

 

Prepare Your Cooktop

  1. Press the Power On/Off pad on the desired element.
  2. Tap the Precision Cooking pad.
  3. Activate your Precision Cooking Tool. How to activate your precision cooking tool.

 

Using Your Precision Cooking Tools

Once the cooking tool is activated, the display will read “APP”, indicating it is ready for temperature input. There are two control modes: app and local.

  • You may set the temperature through the SmartHQ app available through your mobile device’s app store.
  • Alternatively, use the touch controls to select a temperature, and adjust using + and – (or ˄ and ˅) buttons. No app or mobile device use is required for local control.  
    NOTE: You cannot return to app control once local control is set.
Illustration of range controls with knobs

Get Started with Your Range (knob model)

Pairing Your Precision Cooking Tools

  1. Touch Gear icon on LCD touchscreen to enter settings menu, select Bluetooth, then select "Pair new devices".
  2. Activate your Precision Cooking Tool. How to activate your precision cooking tool.

 

Prepare Your Range Cooktop (knob model)

  1. Place cookware on the desired induction element for Precision Cooking.
  2. Select “To Cooktop” on display.
  3. Select “Start” on LCD touchscreen display then On/Off on the burner you intend to use.
  4. Activate your Precision Cooking Tool. How to activate your precision cooking tool.
  5. Set temperature on the LCD touchscreen display.
  6. Turn the TruTemp burner knob to HI.

 

Using Your Precision Cooking Tools

Once the cooking tool is activated, the display will read “APP”, indicating it is ready for temperature input. There are two control modes: app and local.

  • You may set the temperature through the SmartHQ app available through your mobile device’s app store.
  • Alternatively, use the LCD touchscreen display to set and adjust the set temperature. No App or mobile device use is required for the local control.  
Illustration of range controls with lcd screen

Get Started with Your Range (LCD touchscreen model)

Pairing Your Precision Cooking Tools

  1. Press the Bluetooth Connect pad on the cooktop.
  2. Activate your Precision Cooking Tool. How to activate your precision cooking tool.
  3. When connected, the cooktop will display "done"

 

Prepare Your Range Cooktop (LCD touchscreen model)

  1. Press the Power On/Off pad on the desired element.
  2. Tap the Precision Cooking pad.
  3. Activate your Precision Cooking Tool. How to activate your precision cooking tool.

 

Using Your Precision Cooking Tools

Once the cooking tool is activated, the display will read “APP”, indicating it is ready for temperature input. There are two control modes: app and local.

  • You may set the temperature through the SmartHQ app available through your mobile device’s app store.
  • Alternatively, use the touch controls to select a temperature, and adjust using the + and – buttons. No app or mobile device use is required for local control.
    NOTE: You cannot return to app control once local control is set.